Privacy Policy

At Nimbarka, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains the types of data we collect, how we utilize, share, and protect it, and outlines your rights regarding the use of your personal information. By accessing our website, products, or services, you confirm that you have reviewed and accepted the terms of this Privacy Policy.

1. Information We Collect:-

We may collect the following types of information:

Personal Information
When you use our services, we may request certain personal details to contact or identify you. This information may include your name, email address, phone number, shipping address, payment details, order history and communication data, particularly when you purchase products, subscribe to our newsletters, or reach out for support.

Usage Data
Usage data is collected automatically when using the service. We collect information about how you interact with our website to better understand and improve your experience. This includes details such as your IP address, the type of browser you use, the specific pages you visit, and the duration of time you spend on each page. This data helps us analyze trends, administer the site, and enhance the overall user experience by tailoring our content and services to better meet your needs.

Cookies and Tracking Technologies
To enhance your experience on our website and gain a deeper understanding of how you interact with our site, we utilize cookies, web beacons, and other similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences, personalize your experience, and improve the functionality of our site. Web beacons, also known as pixel tags, are tiny graphics embedded in web pages or emails that work in conjunction with cookies to monitor your activities. These technologies allow us to track user behavior, analyze trends, and gather valuable insights that enable us to optimize our website, tailor content, and deliver a more personalized experience to you.

2. How We Use Your Information:-

The information we collect is utilized for a variety of important purposes, ensuring that we can provide you with a seamless and personalized experience. These purposes include:

Order Processing
We use your information to process and fulfill your orders efficiently. This includes not only preparing and shipping your products but also keeping you informed about the status of your order through email notifications.

Customer Support
Your information allows us to offer prompt and effective customer support. Whether you have questions, need assistance with a product, or require help with your account, we use your details to respond to your inquiries and provide the best possible service.

Marketing
We may use your information to send you promotional materials, including emails, newsletters, and other marketing communications. These communications are designed to keep you informed about new products, special offers, and other updates we think you might find valuable. You always have the option to opt out of receiving these communications if you prefer.

Improvement of Services
To continually enhance the quality of our website, products, and services, we analyze the information we collect. This helps us understand how our site is used, identify areas for improvement, and personalize your experience to better meet your needs and preferences.

Legal Compliance
In certain situations, we may need to use your information to comply with legal requirements. This could involve using your details to adhere to regulations, respond to lawful requests, or protect our rights and interests, including in the context of legal proceedings or investigations.

3. Sharing Your Information:-

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers
Third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, and marketing assistance. These providers have access to your personal data only to perform their functions and are obligated to maintain confidentiality.

Legal Requirements
In certain situations, we may be obligated to disclose your personal information to law enforcement, regulatory agencies, or other relevant authorities. This may occur if we are required to do so by law, such as in response to a court order or legal investigation or governmental agency. Additionally, if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or safeguard the interests of our company, employees, or customers, we may take action. These disclosures are made in good faith and are intended to ensure compliance with applicable laws and regulations, as well as to prevent potential harm, fraud, or unlawful activity.

Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will take steps to notify you of any significant changes in ownership or control that might impact how your information is handled, ensuring transparency throughout the transition process. Our goal is to ensure that your privacy is respected and that your information remains protected throughout the process, in accordance with applicable data protection laws and our privacy policies.

4. How Long We Retain Your Data:-

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we ensure it is securely deleted or anonymized.

5. Data Security:-

We implement a range of security measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. While we strive to ensure the highest level of protection, it's important to note that no method of transmitting data over the internet or storing it electronically is entirely secure. As a result, we cannot provide an absolute guarantee of security.

6. Links to Other Websites:-

Our website may contain links to external third-party sites that we do not manage or control. We are not accountable for the content or privacy practices of these sites. We encourage you to review their privacy policies before engaging with them or sharing any personal information.

7. Customer Comments and Content:-

When you post comments or content on our platform, please be aware that this information may be accessed, collected, or used by third parties. We are not responsible for how these parties use or manage your submitted information, nor can we guarantee that your content will not be copied or used in other ways.

8. Your Rights:-

You have the right to:

Access and Correct
Request access to the personal information we hold about you and correct any inaccuracies.

Delete
Request the deletion of your personal information, subject to certain legal obligations.

Opt-Out
Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication.

9. Children's Privacy:-

Our services are not designed for individuals under the age of 18. We do not intentionally collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take prompt action to delete it.

10. Changes to This Privacy Policy:-

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect from the date of posting. We recommend that you review this policy periodically to stay informed about how we protect your information.

11. Your Consent:-

By accessing our services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with these terms, we ask that you discontinue using our services. Continued use of our services following updates to this policy will signify your acceptance of the revised terms.

12. Grievance Officer Details:-

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: NAVIN SAINI
Address: Chamber No. 101 (First Floor), Judicial Courts Complex, Sector-76, SAS Nagar Mohali, Punjab.
Email: wecare@buynimbarka.com
Phone: +91-774-300-4044

13. Contact Us:-

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: wecare@buynimbarka.com
Customer Care No.: +91-774-300-4044
Time: Mon-Sat, (10:00AM to 6:00PM)

Thank you for trusting Nimbarka with your personal information.
We are committed to protecting your privacy and ensuring a safe experience with our products and services.